Privacy Policy

1. Introduction

Welcome to Kizuna. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including any of our applications, websites, and services (collectively, the "Services").

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect several types of information, including:

  • Public blockchain addresses used to interact with the Services.
  • Transaction data that occurs on the blockchain when using our Services.
  • Information provided through your interaction with our platform, such as raffle entries, claims, and account settings.
  • Communication data from interactions with our customer service.
  • Technical data such as IP address, browser type, device information, and usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services.
  • Processing transactions and delivering requested features.
  • Verifying identity and preventing fraud or other prohibited activities.
  • Communicating with you, including sending important notices and updates.
  • Analyzing usage patterns to enhance user experience.
  • Complying with legal and regulatory requirements.

4. Blockchain Data

Please be aware that transactions on the blockchain are public and immutable. Information such as wallet addresses and transaction details are visible to anyone on the blockchain and cannot be deleted or modified.

While we do not directly control blockchain data, we strive to minimize the amount of personal information tied to public blockchain transactions within our Services.

5. Sharing Your Information

We may share your information in the following situations:

  • With service providers that help us operate our platform.
  • To comply with applicable laws, regulations, or legal processes.
  • To protect our rights, privacy, safety, or property, as well as that of our users.
  • In connection with a business transfer, such as a merger, acquisition, or asset sale.
  • With your consent or at your direction.

6. Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to rectify or update inaccurate or incomplete information.
  • The right to restrict or object to certain processing of your information.
  • The right to data portability.
  • The right to withdraw consent where processing is based on consent.

Please note that certain rights may be limited where we have compelling legitimate grounds or legal obligations to continue processing the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@kizuna.com.

Last updated: May 19, 2025